Privacy Policy
Effective Date: October 29, 2025
Website: www.dkgelectrical.com.au
Business Name: DKG Electrical Services Pty Ltd
Location: Harrisdale, Western Australia
Contact Email: dkgelectricalservices@gmail.com
1. Introduction
DKG Electrical Services Pty Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, and safeguard personal information you provide to us through our website and services.
2. Information We Collect
We may collect the following types of personal information from you:
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Your name
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Email address
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Phone number
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Any information you include in our contact or enquiry forms
We collect this information directly from you when you:
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Submit a contact form on our website
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Communicate with us by email or phone.
3. Purpose of Collection
We collect and use your personal information to:
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Respond to your enquiries or service requests
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Provide electrical contracting and related services
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Maintain business records for administrative purposes
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Improve our website and service offerings
We will not use or disclose your information for any other purpose without your consent, unless required or authorised by law.
4. Cookies and Website Analytics
Our website may use basic cookies and analytics tools (such as Google Analytics) to collect non-identifiable information, such as:
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Pages visited
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Time spent on the website
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Browser and device type
This helps us understand how users interact with our website and improve user experience. You can disable cookies through your browser settings.
5. Data Storage and Security
We take reasonable steps to ensure your personal information is protected against unauthorised access, misuse, disclosure, alteration, or destruction.
Your data may be stored electronically on secure servers or within email systems protected by password and encryption.
6. Disclosure of Personal Information
We do not sell, rent, or trade personal information.
We may share your data with trusted service providers (e.g., IT support or web hosting companies) who assist us in operating our business. These providers are bound by confidentiality agreements and must handle your data in compliance with privacy laws.
7. Access and Correction
You have the right to request access to, or correction of, the personal information we hold about you.
To make such a request, please contact us at dkgelectricalservices@gmail.com
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” updated accordingly.
10. Contact Us
For any questions, concerns, or complaints about our Privacy Policy or data handling practices, please contact us at:
DKG Electrical Services Pty Ltd
58 Harrisdale, Western Australia
Email: dkgelectricalservices@gmail.com
